Last updated: May 26, 2026
This privacy policy describes how the website Ylanea.fr collects, uses, stores and protects the personal data of its users in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.
1- Identity of the data controller
The data controller for the data collected on the website Ylanea.fr is:
BALY&CO 19 rue de la Grange Rimade, 06800 Cagnes sur Mer, France
Email: contact@ylanea.fr
Telephone: (+33) (0) 667 413 323
2- Personal data collected
In connection with the use of the Ylanea.fr website and orders placed on the online store, we may collect the following data:
Identification data
- First and last name
- Mailing address
- E-mail address:
- Phone number
Order data
Billing information, Purchase history, Delivery information
Connection and browsing data
IP address, browser type, pages viewed, browsing time, cookies and trackers
Payment data
Payments made on the site are processed by secure payment providers. Ylanea.fr never stores full bank card numbers.
3- Purposes of data processing
The personal data collected is used for the following purposes:
- Order and delivery management
- Customer service management
- Payment processing
- Sending commercial information and newsletters (with consent where required)
- Improving the user experience
- Statistical analysis and audience measurement
- Fraud prevention and website security
- Compliance with legal and regulatory obligations
4- Legal basis for processing
Les traitements de données réalisés par Ylanea.fr reposent sur les bases légales suivantes :
- The execution of a contract (order and delivery)
- Compliance with legal obligations
- User consent (newsletter, non-essential cookies)
- Ylanea's legitimate interest in improving its services and securing its business
5- Data Recipients
Personal data may only be transmitted to the following recipients when necessary:
- Payment providers
- Carriers and delivery services
- Website host
- Technical and maintenance service providers
- Audience analysis and marketing tools
- Administrative or judicial authorities when required by law
The data is never resold to third parties.
6- Data retention period
Personal data is kept for a limited period of time, proportionate to the purpose of the processing:
- Customer data: up to 5 years after the last business activity
- Billing data: 10 years in accordance with accounting obligations
- Sales prospecting data: 3 years after the last contact
- Cookies: maximum 13 months
7- Cookies and trackers
The Ylanea.fr website uses cookies in order to:
- Ensure the proper functioning of the site
- Remember user preferences
- Compile visitor statistics
- Personalize content and offers
On your first visit, a banner allows you to accept, refuse or customize the use of cookies.
Vous pouvez également configurer votre navigateur pour bloquer certains cookies.
8. Data Security
Ylanea.fr implements appropriate technical and organizational measures to guarantee the security and confidentiality of personal data, including:
- Secure HTTPS connection
- Secure hosting
- Limited access to data
- Protection against unauthorized access
Despite all precautions taken, no transmission or storage system is completely unbreachable.
9- User Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access
- Right of rectification
- Right to erasure
- Right to object
- Right to restriction of processing
- Right to data portability
- Right to withdraw your consent at any time
You can exercise your rights by contacting:
Email: contact@ylanea.fr
Address: 19 rue de la Grange Rimade, 06800 Cagnes-sur-Mer, Alpes-Maritimes, France
A response will be provided within a maximum of one month.
Information: In France, the reference body for the GDPR is the CNIL.
Here are its official CNIL (National Commission for Information Technology and Civil Liberties) contact details:
Telephone: +33 1 53 73 22 22
Postal address: 3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
France
CNIL official website : https://www.cnil.fr/
Page contact : https://www.cnil.fr/fr/saisir-la-cnil/nous-contacter
10- Newsletter and commercial communications
If you subscribe to the Ylanea.fr newsletter, your email address will be used to send you marketing information, promotions, and new products. You can unsubscribe at any time via the unsubscribe link in each email.
11- Transfer of data outside the European Union
In some cases, certain technical service providers may be located outside the European Union. When this occurs, Ylanea.fr ensures that appropriate safeguards are in place in accordance with the GDPR.
12- Complaint to the CNIL
If you believe your rights have not been respected, you can file a complaint with:
Official website on the CNIL website: National Commission for Information Technology and Civil Liberties, France https://www.cnil.fr
13- Modification of the privacy policy
Ylanea.fr reserves the right to modify this privacy policy at any time to ensure its compliance with applicable legislation.
The applicable version is the one published on the website on the date of consultation.